Marketing

The Difference between Customer Success and Customer Support and How They Work Together

Customer success and customer support aren’t the same thing, but they do work together. Customer success should be thought of as proactive and customer support reactive. Success is planned; support is given after an event. Let’s look at what customer success entails: Proactive Instead of waiting for a problem, customer

Web Design

How to Secure Electronic Payments

Ensuring that your customer electronic payments are secure is very important because if anything goes wrong, consumers will lose trust in your business. There could also be high financial costs now and in the future, due to the lack of trust consumers will have for your business if word gets out. How Payments Work Electronic payments all go through the same type of system. Whether it’s a card used in person at a business, or a card used online through

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