Tag "things"

How to Work with a Subject Matter Expert

Working with an Subject Matter Expert will help you create better services and products for your audience. The reason is that you’ll get the right information at the right time from the right people, so that your audience knows it’s the real thing. Get Started Right Always be polite to your SME so that you can make them want to be around you to talk to you about the topic.

New Ways to Collaborate with Your Team

Collaboration works inside your business too, even if you’re a sole proprietor, you probably work with others at times. You may outsource some tasks, you may use software, and you may even have permanent members of your team that work on your business with you. Thankfully, today there are many ways to collaborate with your team. Ensure Everyone Is on the Same Page The first thing you need to establish

How to Become a Subject Matter Expert

Being an Subject Matter Expert (SME) will help you become the “go-to” authority within your niche within your audience if you understand what a subject matter expert does. The only thing standing in your way of being a subject matter expert is the time and effort it takes. Anyone who wants to do it can do it. You do not need formal education; you just need to know how to

Growth Priorities

Every business will have a growth process and priorities. The basic process is this: first you come into existence, then you reach the survival stage, finally moving on to the success stage of your business where you kind of stay at a status quo of success. At this point, owners feel as if they have it all figured out and can sort of skate on the processes set up. It

Eight Things You Should Never Say to a Journalist

Journalists have difficult jobs that require great attention to detail as well as meeting strict and hard deadlines. This can make them very picky about who they spend their time talking to. It also affects how they gather information for stories. If you’re a pain or hard to deal with, they’re going to put you on their blacklist and you’ll never get press. Never Offer Them Money If you suggest

Getting the Essential Elements Right in Your Presentation

Getting paid to speak in public is a fun, lucrative and legitimate career goal. But, to be sought after and respected in the speaking arena there are essential elements that you need to get right. Know Your Audience Even if you already have a speech prepared, it needs to be tweaked and changed to suit each audience that you present it to. This will help personalize your presentation for each

The Future of Podcasting

I know of some people that are saying that podcasting is the new way of blogging. However, there are still many impediments to podcasting becoming as simple as blogging… because lets face it blogging is as easy as writing. Having said that, as podcast technology improves and the ability to stream and listen anywhere becomes commonplace, podcasting will have a strong future. iTunes According to iTunes, there are over 250K

Podcast Scripting and Script Editing Success

Creating a script for your podcast is important. However, when the word “script” is mentioned, a lot of people start getting nervous, don’t worry. By script, we don’t mean that you should sound like a robot and read every word without a mistake or any feeling. That would make for a very boring and robotic podcast. However, scripts help your podcast in numerous ways. You’ll Sound More Focused Not only

Train Your CSM Team Not to Put Things Off

Does your customer server management team hurry to fix problems when they occur or do they always seem to put things off. By putting things off this causes customers to be very dissatisfied and even make complaints. Instead, you need to train your customer service management team to never put things off unless they have a good reason to do so. Make Customers Your Priority Train your CSM team that

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