Tag "employees"

Boast the Performance of Your Customer Support Team

Customer service teams are on the forefront of the customer experience. They know probably more than you do (if you’re not serving customers directly) about what the customer needs and what they need to serve the customer. So, in addition to these tips, ask your CSAs to help you make their jobs better by incorporating an open door policy or a suggestion box so they can tell you how they’d

5 Common Mistakes Leaders Make

Leaders are prone to take risks and those risks may cause others to see them as ‘losers,’ especially if the leaders don’t have full knowledge of what the endeavor consists of before they become involved. Some mistakes come from thinking so radically that it’s impossible to know how taking a chance will turn out. If it turns out well, the leader is a hero. If not, serious consequences may be

Top 7 Traits of a True Entrepreneur / Business Leader

There are some common traits found in successful entrepreneurs and business leaders. You most likely have some of these traits already and those you don’t can be developed if it’s a goal of yours to become a successful business leader. Oh, and remember you don’t have to lead an army of employees to reap the benefits of learning these skills. The top seven traits of a successful business leader include:

Why Acknowledgements Matter

Why Acknowledgements Matter: To The Team Leader And The Team Members William James, the father of psychology, stated that the most fundamental psychological need is to be appreciated. Everyone wants to feel appreciated for the work we do. For leaders, the payoff for showing your appreciation is that your team members will do more for you. Team leaders often believe they are more appreciative of their members than the team

Ways you can Reward Motivated Employees

You most likely have team members who are very motivated and perform well. They need to be rewarded. If your key employees are motivated to put in the time and extra effort to do a good job on a project they should be rewarded in some. Rewards don’t have be monetary. There are many ways to make an employee feel rewarded for their hard work. It can be as simple

Inspire Your Team Members To Be More Engaged and Motivated

Job satisfaction doesn’t always mean financial rewards. Many people attribute being happy with their jobs and feeling like they are a valuable part of the team as what gives them job satisfaction. Being appreciated consistently and getting feedback on their performance can affect a business’ chance of keeping employees motivated. You need ways to inspire your team members so they stay motivated and engaged. Often you or your managers will

Tips For Feeling More Confident In Your Own Leadership Role

Darrilyn was hired to manage a team of people. There was one problem though. She lacked the confidence in her own ability in the role of leadership. She was constantly asking her boss if she should do this or say that. Her boss was starting to have doubts about his choice, even though he knew she had the skills. The team under her were floundering as well without the strong

Why You Need a Business Vision

Winston Churchill liked to use the quote, “He who fails to plan is planning to fail” and just look at what he achieved. As a business owner, no matter how small or large your business, it’s your responsibility to yourself to dream big. A business vision allows you to think big in terms of your dreams, but to think big also in terms of how you can reach those dreams.

Different Types of Business Insurance to Consider

Unless you’re an insurance broker it’s never fun to think about insurance, the trouble is as business owners we all need to think about insurance because it’s a business necessity nowadays. You obviously want to do everything you can to protect yourself and your family from loss, if something should go wrong. You might find it hard to imagine anything going wrong in your business, but it happens to numerous

Strategies for Hiring Great Employees and Contractors

Hiring new employees, taking on casual staff, contractors or even outsourcing is an important way to expand your business. Each person you hire or contract with, can potentially be a duplicate of yourself so that you can expand your business in a smart way, without working harder. But, it’s important to ensure the people working with you, help lower your stress levels while expanding your business and giving you more

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