Tag "customers"

Tips to Reduce Customer Complaints

The best businesses anticipate customer service issues and handles them before they have a chance to grow into bigger problems. Thankfully, with the advent technology, you can find a good way to circumvent problems before they start. Set out to provide the best products and services possible, and remember that technology is here to help you. Use Technology to Stay on Top of Issues Set up your autoresponders to automatically

Seven Ways to Love Your Customers

No matter who you are or what type of business you run, it’s always important to find as many ways as possible to show your customers how much you value them, appreciate them and love them. What’s amazing is that once you do this, they will return that love to you in various ways, such as giving you referrals, sharing your information, buying more and ultimately becoming devoted fans and

How to Gather Consumer Insights

There are many factors that make up your consumer insights. The more information that you can gather, the more you’ll be able to target your market. These insights will help you answer who your audience is, who your customer is, what they need, what you can deliver and more. There are many ways to gather consumer insights. You can collect information from numerous parts of your business. Social media, your

Working with Internal Marketing Tools

Internal marketing basically consists of any type of marketing that you do with existing customers and your team or staff. They consist of training, communications and knowledge sharing, mostly with staff but also with current customers. Autoresponder You can use your autoresponder for more than just sending emails about your products and services to your customers. You can also use autoresponder systems to speak directly with customers about upcoming products

Create Relevant, Personalized and Actionable Messages

Regardless of the way you send your actual message to your audience, all messages need to be relevant, personalized and actionable. This means that they need to pertinent to the reader or viewer, and made just for them and include a call to action. 1. Questions to Ask Yourself Who are you trying to send a message to? Create an audience persona before you even start to create the message.

Telling Your Brand Story Successfully

If you want to keep your visitors coming back to your website and other online real estate locations, such as your social media channels, then you need to make them like you. One way to get people to like you is to let them in on your reasons for being. But, to tell your brand story successfully you need to do it with your audience in mind. Your audience care

Ways to Elevate Your Customer Support

Statistics show that keeping a customer happy is a lot less expensive than getting a new customer. Therefore, it’s imperative to form a customer centric attitude that you pass on to every part of your organization. Listen You know the saying as well as anyone: “You have two ears and one mouth for a reason.” Well, it’s a good analogy for what you should do in any situation, not just

Eight Ways Your Customers Want to Contact You

A common mistake that entrepreneurs make when they build their website is that they make it hard for visitors to figure out how to contact them. This is kind of counterproductive. If your customers and prospects cannot contact you via your website or via some other way, they will get frustrated. They might not buy from you, or they might not buy from you again if they already did. They’ll

Tips for Increasing the Efficiency of Your Business Online

Online business owners are typically sole proprietors and due to that, efficiency needs to be part of everything you do. Your business can be lean and mean, and run almost on autopilot for most things that you do which don’t require your input – provided you set it up that way. Get Help There are numerous people that you can outsource part of the work to in order to take

The Importance of Educating Your Customers

When you think of marketing you probably get a little nervous. Everyone says they hate selling. But, what if you could simply educate them, give them the information that they need and want, and then make money? Well, you can. Educating your customers on your products, your services, and your offers is so much easier than marketing. But, guess what – it is also a form of marketing called content

BECOME MORE SUCCESSFUL

learn how to attract more targeted traffic to your website and close more business at higher rates

Your Information will never be shared with any third party