Tag "customer relationship management system"

Customer Relationship Management System (CRM) – An Explanation

The common law of business was always to focus on product. The key was always that if you have a good product, people will buy it. Now many businesses have taken a new approach called Customer Relationship Management, or CRM. The principle behind CRM is that you focus on the customer, and if you produce the product they want and give them they service they want at a reasonable cost,

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