Tag "current customer experience"

Ways to Research Your Current Customer Experience

Is the actual experience you deliver your customers in-line with the experience you’re actually trying to deliver? There’s only one sure way to know and that’s to talk to your customers and this means conducting research. You need real, factual, objective data from your customers on which to base your decisions. Your own assumptions aren’t enough as your biased and just too close to your business, let look at a

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