We’re all in business to fulfil a need of our customers and to get paid as a result, therein lies a possible problem, payment. There are a couple of different types of slow payers, there are those that will always pay and are super reliable, such as government departments or large corporations who often pay invoices on a net 60 or 90 day payment arrangement. Then there are the bad
If I could tell you have to improve your website so that it generated as many leads and sales as you wanted, would you listen to me? Well, let me share with you how I deliver on such promises and then you can see for yourself if your online strategy is working along these lines. The Problem with Web Designers Almost all website designers fail business owners, oh they start
Customer satisfaction should be the number one priority of any business. It can make a huge difference in how your bottom line is. Training your team members in ways to increase your customers’ satisfaction is key in building a good relationship with the customers. Here are the top 15 ways to increase customer satisfaction: Listen to what they have to say. Some will just need to rant, even if they
If you’ve been online as long as I have, you’ll likely have heard about virtual assistants (VA) but always thought something like “nice job if you can get it” however over the last twelve months I’ve switched my thinking so much so that I think every single business owner now needs to seriously consider hiring a VA. The time of the virtual assistant has in my opinion finally arrived, so
I was first introduced to project management over thirty years ago when I worked in the super construction industry, project management is one of those skills that can help you with many every day and long-term tasks and projects. As with most things in life, you can always improve what you are doing and with project management, one sure fire way to improve anything that you do is through evaluation.
The internet is used by just about everyone these days and by now you’ve probably realized it has a language all of its own. There a few basics that everybody knows but it’s always good to educate yourself to make sure your information is secure, for instance do you know the difference between HTTP and HTTPS? You’ve most likely surfed quite a few websites in your time and noticed that
I’ve been in the web design business for twenty years now and unfortunately I’ve made many mistakes along the way, which is normal and to be expected and it’s also beneficial provided that you learn from them. One of the biggest mistakes I’ve made is in securing a client, be it a one off project or a much longer term one and then not following up with them for referrals.
Why Your Website Needs to Be Mobile Now Everyone it seems has a mobile phone and mobile devices like Smartphones and Tablets are outselling personal computers by a massive amount. You have only to wonder around your local shopping centre to see this, almost everyone you meet will at some point have a Smartphone in their hand. As mobile technology becomes more efficient and affordable, more and more Smartphones and
When working on a big project, it’s easy to look at it and think “there’s just no way I can do that”. But a big project becomes a lot more manageable if you break it down into smaller pieces – you just have to know how to divide it up. Before you dive into breaking up your project and making a plan, you need to figure out exactly what needs
When it comes to starting your own business, you’ll likely eventually need other people to do work for you. Instead of hiring employees, you might consider finding contractors to outsource your work to. This will not only save you money, it has a lot of other benefits as well. When you hire your own employees, you have to pay a lot more than just their salary. Employers have to pay