Most people aren’t going to give reviews unless they’re angry, they’re over-the-moon happy, or you have asked for the review. It’s better, of course, to get the last two over the first one, and thankfully there are ways to generate positive customer reviews.

Make Your Customers Happy

This is the very first thing you need to do if you want good reviews. Create amazing products or services and deliver them in an impeccable way. Follow up with your customers to ask if they need anything, and spoil them so they know they’re valuable – especially if it’s a high-ticket item.

Ask Your Customers for a Review

Set up your autoresponder so that within a follow-up series after the purchase is made, you ask for the customer to leave a review for you after a couple days. A little hint is to say, “Please leave a positive review, it’s fast and easy, link here.” If you put their mind “positive”, then it will inform their writing as they do it even if they don’t realize it.

Spread Positive Brand Awareness

Outside of the review process, work on spreading positive brand awareness by being a positive influence on social media, on your own blog, and even by writing reviews for others that are positive.

Respond to Bad Reviews as soon as Possible

When you see a bad review, it can be tempting to freak out and even cry. But the best thing you can do is take a moment, then respond in the most positive way possible to the bad review.

Reach Out to Unhappy Customers Personally

This is an imperative because you don’t want the unhappy customer running around and talking about you everywhere, which people who are unhappy tend to do. Call them and ask them straight out how you can make it good.

Make Asking for a Review Part of Your Process

Remember that you should ask for reviews on every channel from every single customer every single day. The more you ask, the more likely you are to get more positive reviews.

Make Giving a Review Simple and Easy

Don’t make them wonder how to give the review; give them a link to where you want them to put the review. Mention that it’s fast and easy, and also mention that you’d love it if they gave you a positive review.

Keep Active on Social Media

The more active you are on social media, in a positive way, the better. Share fun images, share tips, do quick Facebook Live shows to answer a customer question, or give tips. These can be turned into promotions to get more eyes on your business and brand.

Once you set up an automated process for generating positive customer reviews, you’ll get a lot more reviews just because you’re asking. But, if you also over deliver just a little so that your clients and customers feel like shouting “wow” when they see or use the product, they’re also likely to leave very positive reviews – either on their own or through the automated link.

Some Simple Ways to Generate Positive Customer Reviews
Let's Make Your Website a Success
Wouldn't it be nice to generate some real business?

About Me

I've been designing and marketing websites and businesses for over 24 years and prior to this I worked in sales, marketing and big business for almost 18 years... which makes me not only old, but also highly experienced at this marketing and Internet stuff.  I've won lots of awards and helped thousands of people, and this website is a testament to the information I share freely to help others succeed online.

When I'm not designing websites, doing this online marketing stuff or writing. I love nothing more than getting out on a weekend and scuba diving. I'm a qualified rescue diver and love getting wet in the waters around Perth and Rottenest Island. I also cycle, which must be a sight as I'm not the thinnest of people (lol)... and a paddle on a kayak or a swim helps makes most weeks, perfect. At home I have a marine reef tank, which I just love and on top of that I've an awesome dog, called Ziggy.

What Can I Do For You?

I can work with you to design a website and marketing strategy that actually works. You'll get a website that looks fantastic but also attracts and engages your potential customers, helping generate leads, sales and profits.

What Will It Cost ?

A discussion about your requirements is completely free of charge.

Solutions are tailored to meet your budget and success goals as much as possible, and websites have been delivered costing just a few hundreds dollars a month or for one of payments of a few thousand... it all comes down to our discussions, if you want a website that generates millions of dollars in sales your budget will obviously be bigger, if you're a small business then your goals and costs will be more realistic, at least to start with.

What Should I Do

Click the button below and fill in the form, and I'll reply with a few questions... we can then have a discussion and get to know each other. You'll learn what I can do specifically for your business, gain some free advice and you can then decide if you want to work with me to help grow your business.